Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and TradePros AI LLC, an Arizona limited liability company ("Company," "we," "us," or "our"), governing your access to and use of the TradePros AI platform, including the website located at tradeprosai.com and any associated applications, features, and services (collectively, the "Service").

BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into this agreement.

2. Description of Service

TradePros AI provides an AI-powered personal and business intelligence platform that includes, without limitation: automated daily briefings, Google Business Profile review monitoring, AI-assisted response drafting, calendar event summarization, and related productivity features (collectively, the "Service"). The Service is provided for informational and productivity purposes only.

The Company reserves the right to modify, suspend, or discontinue any aspect of the Service at any time, with reasonable prior notice where practicable. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service, except as expressly set forth in Section 5 of these Terms.

3. Account Registration and Security

To access certain features of the Service, you must create an account. You agree to:

• ·Provide accurate, current, and complete information during registration and maintain such information
• ·Maintain the security and confidentiality of your account credentials, including selecting a password of at least 12 characters that is unique to this Service
• ·Notify us immediately at hello@tradeprosai.com upon discovering any unauthorized use of your account or any other security breach
• ·Accept responsibility for all activities that occur under your account, whether or not authorized by you
• ·Not share your account credentials with any third party or permit unauthorized access to your account

The Company reserves the right to terminate accounts that violate these Terms, are associated with fraudulent activity, or that have been inactive for an extended period, with reasonable prior notice where practicable.

4. Subscription Plans, Pricing, and Billing

4.1 Free Trial

The Service is offered with a 14-day free trial period with full feature access. No payment information is required to begin a free trial. At the conclusion of the trial period, continued access to premium features requires a paid subscription.

4.2 Subscription Terms

• ·Subscriptions are billed on a recurring monthly or annual basis via Stripe and automatically renew unless cancelled
• ·Subscription fees are charged in advance for each billing period
• ·All fees are stated in US Dollars and are exclusive of applicable taxes, which you are responsible for paying

4.3 Founding Member Pricing — Irrevocable Lock

Users who subscribe during the Founding Member period ("Founding Members") are guaranteed that their subscription price will never increase for as long as they maintain an active subscription. This price lock is a binding contractual commitment. If Founding Member status is lost due to voluntary cancellation, the Founding Member pricing tier may not be reinstated.

4.4 Price Change Policy

For non-Founding Member subscribers, we will provide a minimum of 30 days' written notice via email before any price increase takes effect. You may cancel your subscription before the new pricing takes effect and will not be charged the increased rate. Continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing.

4.5 Cancellation

You may cancel your subscription at any time through a single click in your Account Settings — no phone call, no cancellation form, no retention flow. Cancellation is effective immediately upon your request. You will retain access to paid features through the end of your current billing period. We do not provide prorated refunds for partial billing periods, except as provided in Section 4.6.

4.6 Refund Policy

Annual subscription holders who cancel within the first 30 days of their initial subscription term are entitled to a prorated refund for the unused portion of their subscription. Monthly subscriptions are non-refundable except where required by applicable law or as otherwise determined by the Company in its sole discretion.

4.7 Subscription Pause

Active paid subscribers may pause their subscription for up to three consecutive months without charge. During a pause period, access to paid features is suspended and billing is paused. Pauses may be initiated through Account Settings.

4.8 Referral Program

Referring a new subscriber entitles the referring user to one free month of their current subscription plan. Referral credits: (i) have no minimum requirements; (ii) do not expire; (iii) are applied automatically upon the referred user's first paid billing cycle; and (iv) are non-transferable and have no cash value.

5. Service Availability and Reliability

The Company will use commercially reasonable efforts to maintain Service availability. In the event of significant unplanned service outages or degradation, the Company commits to:

• ·Communicating the incident to affected users within 24 hours of identification
• ·Providing a root cause summary upon resolution
• ·Issuing service credits for significant downtime at the Company's reasonable discretion
• ·Providing advance notice of planned maintenance windows where reasonably practicable

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You expressly agree not to:

• ·Use the Service for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation
• ·Violate or infringe the rights of any third party, including intellectual property rights, privacy rights, or contractual rights
• ·Reverse engineer, decompile, disassemble, or attempt to derive the source code of any portion of the Service
• ·Use automated tools, bots, scrapers, or crawlers to access, scrape, or collect data from the Service without express written permission
• ·Attempt to gain unauthorized access to any portion of the Service or its related systems or networks
• ·Transmit viruses, malware, or other malicious code through the Service
• ·Circumvent, disable, or interfere with security features, rate limits, or access controls
• ·Use the Service to develop competitive products or services without express written consent
• ·Share, transfer, or sublicense your account access to any third party
• ·Publish or act upon AI-generated content without independent human review — you bear sole responsibility for all content you publish

7. AI-Generated Content — Important Limitations

The Service uses artificial intelligence to generate briefings, response suggestions, and other content. You acknowledge and agree that:

• ·AI-generated content may contain errors, inaccuracies, omissions, or outdated information
• ·AI-generated content does not constitute professional advice of any kind, including legal, medical, financial, or business advice
• ·You are solely responsible for independently reviewing all AI-generated content before relying on it, publishing it, or acting upon it
• ·The Company makes no representations or warranties regarding the accuracy, completeness, reliability, or suitability of any AI-generated output
• ·AI-generated review responses must be reviewed and approved by you before posting — the Company does not post responses on your behalf

8. Google Account Integration

By connecting your Google account to the Service, you authorize TradePros AI to access your Google data in accordance with the scopes you approve and as described in our Privacy Policy. You further acknowledge that:

• ·You must have the legal right and authority to connect the Google account you authorize
• ·Your use of Google services through our platform remains subject to Google's Terms of Service and Privacy Policy
• ·You may revoke our access to your Google account at any time via Account Settings or directly through your Google Account security settings at myaccount.google.com
• ·Revocation of Google access will disable features that depend on Google data but will not affect your account or billing
• ·The Company does not warrant uninterrupted access to Google APIs and is not responsible for changes to Google's API policies or availability

9. Intellectual Property

Company IP: The Service, including its software, design, branding, and underlying technology, is owned by TradePros AI LLC and is protected by applicable intellectual property laws. These Terms do not grant you any ownership interest in the Service. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose during your subscription term.

Your Content: You retain ownership of all data and content you provide to the Service ("Your Content"). By using the Service, you grant the Company a limited, non-exclusive license to process Your Content solely as necessary to provide the Service to you. We do not claim ownership of Your Content and we do not use it to train AI models.

Feedback: If you provide feedback, suggestions, or ideas about the Service, you grant the Company an irrevocable, royalty-free license to use such feedback for any purpose without compensation or attribution to you.

10. Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy. In the event of a conflict between these Terms and the Privacy Policy, the Privacy Policy shall govern with respect to privacy matters.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• ·IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• ·WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• ·WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR AI-GENERATED OUTPUT
• ·WARRANTIES THAT DEFECTS WILL BE CORRECTED

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• ·INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• ·LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL
• ·DAMAGES ARISING FROM YOUR RELIANCE ON AI-GENERATED CONTENT
• ·DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT
• ·DAMAGES ARISING FROM THIRD-PARTY SERVICES, INCLUDING GOOGLE API UNAVAILABILITY

THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO THE COMPANY IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00). THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to indemnify, defend, and hold harmless TradePros AI LLC and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service in violation of these Terms; (b) your violation of any applicable law or third-party right; (c) Your Content; or (d) any content you publish using AI-generated output from the Service.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us at hello@tradeprosai.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days of receiving notice. If the dispute is not resolved informally within 30 days, either party may proceed to arbitration as provided below.

14.2 Binding Arbitration

EXCEPT AS PROVIDED IN SECTION 14.4, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES THEN IN EFFECT. The arbitration shall be conducted in Maricopa County, Arizona, or, at your election, via videoconference. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

14.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding.

14.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights. Claims within the jurisdictional limits of small claims court may be brought in small claims court in Maricopa County, Arizona.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. To the extent court proceedings are permitted under these Terms, you consent to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.

16. Termination

By You: You may terminate your account at any time by deleting your account through Account Settings. Deletion is processed within 48 hours and all associated data is permanently removed.

By the Company: We may suspend or terminate your access to the Service, with or without notice, for conduct that we determine, in our sole discretion, violates these Terms, is harmful to other users, us, or third parties, or for any other reason. Where feasible, we will provide prior notice and an opportunity to cure.

Effect of Termination: Upon termination, your license to use the Service immediately ceases. Sections 9, 11, 12, 13, 14, 15, and 17 shall survive termination of these Terms.

17. General Provisions

• ·Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings
• ·Severability: If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect
• ·Waiver: The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision
• ·Assignment: You may not assign or transfer these Terms or any rights hereunder without our prior written consent. The Company may assign these Terms without restriction
• ·Force Majeure: The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, war, terrorism, pandemic, or governmental action
• ·Notices: Legal notices to the Company must be sent to hello@tradeprosai.com. Notices to you will be sent to the email address associated with your account
• ·No Third-Party Beneficiaries: These Terms do not confer any rights or remedies on any third party

18. Changes to These Terms

The Company reserves the right to modify these Terms at any time. For material changes, we will provide at least 30 days' prior written notice via email to your registered address. Material changes include, without limitation: changes to payment terms, dispute resolution procedures, liability limitations, or data rights. Non-material changes (such as typographical corrections or clarifications that do not affect your rights) may be made without prior notice. Continued use of the Service after the effective date of any modification constitutes your acceptance of the modified Terms.

19. Contact Information

TradePros AI LLC
Arizona, United States
hello@tradeprosai.com